FAQs

True North Restoration of Newnan

  • What types of restoration services do you provide?

    Our company specializes in water and flood damage restoration, mold remediation, and fire and smoke damage repair. We offer these services for both residential and commercial properties in Newnan and the surrounding areas.
  • Are your technicians certified and insured?

    Yes, all of our technicians hold IICRC certifications and are fully insured. This ensures the highest standards of service and provides our clients with peace of mind throughout the restoration process.
  • Do you work with insurance companies?

    We certainly do. Our team works directly with your insurance provider to facilitate the claims process. This collaboration helps to minimize stress for our clients during what is often a challenging time.
  • How quickly can you respond to an emergency?

    We provide round-the-clock emergency services and strive to be on-site within 45 minutes. Our prompt response is crucial in mitigating further damage to your property.
  • What should I do first if my property floods?

    In the event of flooding, your first priority should be ensuring everyone's safety. If it's safe to do so, turn off the electricity. Then, contact us immediately. Swift action is critical for minimizing damage and improving restoration outcomes.
  • How do I know if I have mold?

    Common indicators of mold include visible growth, persistent musty odors, or the onset of allergy-like symptoms. For definitive results, we offer professional mold testing and inspection services to accurately assess your property.